Surveys say more people these days trust online reviews as much as word-of-mouth recommendations when buying something or hiring someone. Reviews may be written by strangers, but testimonials can carry as much weight as the advice of your closest friends. This is especially true when they come from reliable sources, like GuildQuality.
How can reviews separate the good roofing contractors from the bad ones? Lankford Roofing & Construction LLC explains how online reviews can help you make a sound hiring decision:
Knowing When the Claim Is Untrue
Real customer testimonials debunk false contractor claims. They’re helpful because every roofing company puts its best foot forward and projects an image of perfection. However, some roofers don’t believe that honesty is the best policy. Reading online reviews can help you tell when your prospective contractor is lying to you.
Being Able to Tell If It’s a Scam
Speaking of lies, some roofers go as far as scamming people for profit. When it comes to scams, ignorance isn’t bliss. If you’re tackling a roofing project for the very first time, checking out testimonials is important to keep yourself from getting ripped off. The farther you can distance yourself from disreputable companies or individuals, such as storm chasers, the closer you get to trustworthy roof repair contractors.
Understanding Your Roofer’s Character
Roofers sometimes reveal their true colors in the face of adversity. Some reviews are narratives explaining what went wrong during the project and how the contractor handled the situation. They show whether your prospective roofer is of good character in terms of resolving small misunderstandings and big disputes.
Assessing Your Project’s Chances of Success
Much like the finest gutter and window replacement contractors, the best roofers can’t please everyone. Roofing projects don’t always go as planned, but you shouldn’t judge a contractor based on one unhappy camper’s experience. Read both positive and negative comments, and check out the overall rating of your prospective roofer to determine their reliability.
At Lankford Roofing & Construction LLC, we take pride in receiving rave reviews from our valued customers. They validate the integrity of our business practices and motivate us to strive to be better after every project. Call us at (903) 465-7677 now to talk about your roofing needs, and get a free estimate. We serve Denison and Sherman, TX, as well as nearby communities.